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Wireless Main Business Events Residential Business Events Residential Residential Services Why Us? Features How We Compare FAQs Support Contact Visit Our Corporate Site Select Page Call 877-777-7930 Main Business Events Residential The Best Internet in Your Apartment and All Amenity Areas Available Immediately No Installation Required WiFi Has Been Pre-Installed Signup Online as Soon as You Move In Access Anywhere in All Amenity Areas Fastest Speeds up to 2.5/2.5 Gbps Why Us? Get a Quote The Best Internet Service in Your Apartment and All Amenity Areas Why Us? Get a Quote How Are We Different? Z Available Immediately  No Installation Required  WiFi has been Pre-Installed  Signup Online as Soon as You Move In  Fastest Speeds Up to 2.5/2.5 Gbps! Why Use Natural Wireless For Your Internet Connection? Why Use Natural Wireless For Your Internet Connection? Signup Immediately No appointment, no hassle. Signup online and get connected right away. The infrastructure is already pre-installed in your building. Building-Wide Access Stay connected anywhere in the building – your apartment and all amenity areas. Most Reliable Our network is powered by multiple connections, automatic failover, and 24/7 monitoring service so you are always online. Features & Highlights Natural Wireless Internet Access Services  Home Network Maintain your existing home network while enjoying the most attractive speeds and prices.  Best Performance for Streaming Natural Wireless’ low-latency, highly reliable network guarantees streaming will always have the best quality. ~ Secured Connection Unlike open unsecured wireless networks, our network is secured and accessible only to authorized subscribers. h No Annual Contract Since Natural Wireless is confident you will love our wireless Internet service there are no sign-up or cancellation fees, and no annual contract. * Fast Symmetrical Speeds We offer the same upload/download speeds so you can upload your files, music, pictures and videos much quicker.  Online Subscription Just connect to our Wi-Fi signal and subscribe. No service calls and no need to manage or configure a wireless router or technical equipment.  Access Anywhere You can access your account anywhere on the property — your apartment, gym, roof, community room, etc.  Wireless Gaming Connect to our wireless network for online gaming without running messy wires.  24/7 Technical Support Superior toll-free technical support is available to help 24 hours a day, 7 days a week — so you are never alone. How We Compare FAQs How fast is the connection? Extremely fast. Multiple service plans are available to meet your specific needs including plans speeds of 1/1 Gbps (upload and download!). I have my own home network, can I keep the same configuration? Yes. We fully support existing home network configuration. Our wireless WiFi repeater/bridge can be used to connect your existing home network to the Natural Wireless network, allowing you to enjoy the benefits of our property-wide Wi-Fi service. How do I connect a device that does not have a browser (such as Amazon Alexa, Roku, etc.)? Please send the WiFi MAC address to our Support Team or email us at support@naturalwireless.com and we will add the device to your account. If you can’t find the WiFi MAC address, we will send you instructions of how to find the WiFi MAC address for your device. How do I sign up for the service? Our wireless signal is available throughout the building. This allows you to subscribe on-line whenever you want. It’s very quick and easy to subscribe: Select the wireless network with the SSID called nw.” Open a Web browser and enter http://joinnw.com in the URL window. IMPORTANT: Make sure not to use https for you will not be properly redirected to our Welcome Page. From our Welcome Page, select View Available Plans and Subscribe.” Select a plan and enter your personal information, including email address and credit card information. (A proper email address is needed to receive your receipt and additional instructions). Our system will automatically bill your credit card for the Wi-Fi service. You can cancel the service by emailing support@naturalwireless.com . That’s it! It’s so easy! Your account will be established, and you will be authorized to access the Internet through Natural Wireless. Once I purchase, do I get a username and password for log-in? No. Once you purchase our service, the unique information of your device’s network card is saved in our system. As long as your account is valid, the system will automatically allow your device to access the system. Is the Natural Wireless network Secure? All financial and banking transactions, as well as many other applications use SSL technology to secure the communication over all networks. Also, when you subscribe to our Wi-Fi service, we direct you to our secure SSL site when making the transaction, insuring that your purchase is secure. If you make use of a corporate VPN, all communications over the wireless network will be secure. If you require additional security, a dedicated Router with WEP or WPA can be installed in your apartment. Please contact us for details. I have more than 1 computer, how do I get these other computers to work with the Natural Wireless network? After you complete your initial purchase, you will receive an email from us with an activation code and directions on how to register other computers to your account. Devices are added and removed by using the Natural Wireless Welcome Page. To add a new device to your account, simply connect to the wireless signal NW”. Open a Web browser and enter http://joinnw.com in the URL window. IMPORTANT: Make sure not to use https for you will not be properly redirected to our Welcome Page. You will be redirected to the Welcome Page. Select the option – Authorize This Computer” Note: This is only to connect new device to your account. The next page will prompt you to enter a valid last name, and Activation Code. Your account’s Activation Code was sent to you by e-mail when the account was purchased. If you do not remember your activation code, click at the bottom of the page to retrieve it. Also, you can enter a Nickname for each of the devices you are adding to your account. This will help you identify the devices in the future. After pressing the Submit” button, you will receive the below screen confirming that the device has been registered and is ready to be used over the wireless network. How can I find more about the service? Emailing customerservice@naturalwireless.com Using the Contact Form How do I connect a wireless printer to the system? A wireless printer can be used with our system; however, a private network” must be established to allow your devices to wirelessly print. This private network will allow your devices to communicate and will be password-protected to ensure that only you have access. You can purchase a wireless router of your own (we recommend a Netgear router) and connect it to the system via a Repeater provided by Natural Wireless. A refundable deposit for the Repeater is required. The deposit will be refunded as soon as the Repeater is returned in good condition. An appointment must be set up with Natural Wireless for a technician to program the repeater and ensure it has a good connection to the system. There is no charge for the visit! An appointment can be set up by: Emailing support@naturalwireless.com Using the Support Form What types of devices does your system support? Our system is compatible with any device that supports Wi-Fi connection such as: Windows, Apple, Android, Google, Sonos, Amazon Fire, Roku, etc. How can I connect devices that are not wireless? Devices that do not have a wireless connection but do have an Ethernet port can be easily connected to the Natural Wireless system. We will provide you with a repeater that picks up our wireless signal and converts it to an Ethernet connection, all at no cost to you. A refundable deposit...